This collection of Frequently Asked Questions (FAQ) provides brief answers to many common questions about CUNYfirst. It also provides links to more detailed step-by-step instructions available from this web site and the main CUNYfirst site.
If you are experiencing technical difficulties or if you have questions that require immediate assistance, please contact the Faculty/Staff IT Helpdesk at (718) 289-5969.
The IT Technical Chat room serves as a tool to assist you with any technical issues you encounter in CUNYfirst.
Click here to enter the Chat.
Additionally, there is a vast documentation library available to faculty an advisors to assist learning key CUNYfirst features and operations. Each document demonstrates processes in a step-by-step format utilizing graphics and clearly describing the navigation flow.
Click on the links below to view a list of available instructions.
