Faculty/Advisors Frequently Asked Questions

Every person in the CUNYfirst system has one record. That means you will be identified in the system for all that you are to CUNY. This allows for your information to follow you wherever you go and should speed up new employee procedures if you move to a new job at another campus.

Yes. With CUNYfirst, access to all functions, with one sign-on, is in one integrated system. For example, if you are a faculty chairperson, you will only need to sign-on once and you will have access to:

  • "Student" processes needed to manage student records
  • "Human Resources" processes since you are someone who manages people or hires new employees
  • "Finance" processes in order to seek reimbursement for expenses purchased for departmental/office materials
For a complete list of final grade submission steps, visit the How to Submit Grades page.

Frequently Asked Questions

This collection of Frequently Asked Questions (FAQ) provides brief answers to many common questions about CUNYfirst. It also provides links to more detailed step-by-step instructions available from this web site and the main CUNYfirst site.

  1. General FAQs »
  2. Faculty/Advisor Services FAQs »

IT Helpdesk

If you are experiencing technical difficulties or if you have questions that require immediate assistance, please contact the Faculty/Staff IT Helpdesk at (718) 289-5969 or helpdesk@bcc.cuny.edu.

CUNYfirst Live Chat

The IT Technical Chat room serves as a tool to assist you with any technical issues you encounter in CUNYfirst.

Click here to enter the Chat.

Instructions Library

Additionally, there is a vast documentation library available to faculty an advisors to assist learning key CUNYfirst features and operations. Each document demonstrates processes in a step-by-step format utilizing graphics and clearly describing the navigation flow.

Click on the links below to view a list of available instructions.